Mercedes-Benz Malaysia and Hap Seng Star have opened the recently relocated Mercedes-Benz Autohaus in Setia Alam, offering a new luxury brand presence and an exclusive luxury lifestyle boutique.
This suburban Hap Seng Star outlet features new enhancements and upgrades that embody a luxurious retail concept, showcasing a commitment to lead in luxury retail experience while strengthening its customer-centric efforts in the nation.
Managed by 29 personnel and spanning close to 79,000 sq ft with a total of seven floors, the centre has more than 16 cars on display and includes new amenities such as a self-service café, children’s playroom and luxurious powder room.
The lifestyle retail experience includes a Mercedes-Benz luxury accessories and collection boutique, offering customers a wide variety of collectibles and products.
Hap Seng Star has also increased its customer services capacity in this centre with a work area spanning more than 29,550 sq ft, expandable work bays and a maximised service capacity of up to 1,500 cars a month. Scheduled service maintenance and major repairs are carried out by trained technicians equipped with complete and approved special tools from Mercedes-Benz.
Other service differentiation offerings range from Express Service 2.0, pick-up and delivery, drop-and-go service booking, wheel alignment and balancing, electrical diagnosis and repairs, paint coating and glass tinting, along with insurance and warranty claims.
This article first appeared on June 27, 2022 in The Edge Malaysia.